The Riverina Medical and Dental Aboriginal Corporation, or RivMed as it is widely known, has become a leader in the provision of primary health care services.
The services provided are comprehensive and reflect the growing need of Aboriginal people to have access to primary health care services including preventative health care programs such as dental services, screening programs and health education programs. The core programs also reflect the need to continue to address the inequality in health outcomes that continue. Those core programs include medical services, eye health and family health, drug and alcohol counseling and advocacy support.
In 2011 RivMed moved the Medical Services to the newly renovated building in Edward Street. This is an exciting time for RivMed staff and clients have access to far more space when providing and accessing services. Dental services and administrative services have remained at Trail Street. The Family Health Team has relocated to Trail Street.
This year, the Board of Directors has commenced a service wide review of RivMed. This is a fundamental role of Directors of any organisation, but has particular importance when the service provides health and medical services. This is because it is essential to ensure that the services delivered by RivMed are the best quality that they can be, are current and evidenced based and are meeting the needs of clients and the community.
Since 2003, RivMed have been accredited through the Royal Australian College of General Practitioners (RACGP) accreditation standards (through AGPAL). In May 2013, RivMed successfully gained Dual Accreditation through the Quality Improvement Council (QIC), through Quality Management Services (QMS), the license administrators for NSW. The QIC standards are different to the RACGP standards. QIC standards cover the operations of the entire Organisation, including governance, management, service delivery and coordination, finance management, human resource management, community participation and stakeholder involvement. RivMed conceded the QIC accreditation first time around, in which not many organisations have been able to achieve this milestone. RivMed continues to strive to alleviate the burden of poor health outcomes and therefore increase the opportunity for enjoyment of life through good health. It is the hope of RivMed that the coming year will bring greater opportunities to achieve this through expanded service delivery, the development of cooperative working relationships with other service providers and stakeholders and most importantly by responding effectively to the needs of the community in which we work.